First, thank you for shopping at ElisaB.com! You’re a doll. You’ll get a confirmation via email right after you place your order. (Don’t see it? Check your junk folder and remember to add eshop@elisab.com to your address book.)  You can also Click on My Account to check the status of your order. 

If you must cancel your order, simply reply to your confirmation email with the word CANCEL in the subject line—but do so quickly.  Once your order has been handed to our hot FedEx driver, the cancellation window has closed.

If you run into problems with the website or prefer to place an order by phone, call 626-397-4770 during store hours.  

Note: Online store credit or promotions cannot be used when placing an order over the phone. Think of Elisa B. and ElisaB.com as parallel universes.


 Elisa B. accepts the following forms of payment:

  • Visa 
  • Mastercard
  • American Express 
  • Discover 

Sales Tax 

Sales Tax is applied to all orders shipped to a California address.